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Call Now for A Free Inspection

(404) 252-3346

FAQs

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    FAQs

    General Questons

    Why Is having a wet Crawl Space bad?
    Though most crawl spaces are seldom used, a wet crawl space could mean problems for the floors above. It’s important to manage crawl space moisture levels to prevent rotting wood, mold growth, high humidity, pests, and other symptoms of a wet crawl space.
    How does a sump pump system work?
    A sump pump is typically installed in the lowest part of a basement or crawlspace and connected to a drainage system. Its job is to keep your structure dry by pumping the accumulating water out and away from your home.
    Why should you install a vapor barrier in a Crawlspace?
    Installing a vapor barrier helps reduce moisture from evaporating into your home. This will help protect against rot, mold, fungus and efflorescence buildup.
    What is Crawl Space Encapsulation?
    Crawl space encapsulation refers to the process of waterproofing, insulating, sealing, and conditioning the crawl space to eliminate moisture and high humidity issues.
    What is a Moisture Barrier?
    A moisture barrier, sometimes referred to as a vapor barrier, is just part of a complete crawl space encapsulation system. It is a durable liner used to prevent moisture from entering through exposed dirt floors and walls.
    Will a Dehumidifier fix my Crawl Space issue?
    A dehumidifier alone will not fix all crawl space water and moisture issues, but in conjunction with a crawl space moisture barrier, a dehumidifier can ensure your crawl space is protected from mold damage.
    What are some signs that I need to repair my Crawl Space?
    Musty odors, sagging and bouncy floors, high humidity, heightened allergies, and increased energy bills are all signs that your crawl space needs repair. If you venture into your crawl space, signs of damage may include standing water, wood rot, mold, and pest infestation. If getting into your crawl space doesn’t sound appealing to you, Aladdin Home Solutions provides free crawl space inspections for Georgia homeowners—simply call to schedule your inspection today!
    Why Is My Crawl Space Wet?
    A wet crawl space can be caused by multiple factors, such as open vents, exposed dirt floors, cracks in foundation walls, plumbing leaks, and more. One of our trained estimators can find the source.
    How long will it take to repair my Crawl Space?
    Many of our crawl space repair and waterproofing solutions can be completed in as little as one day! During your crawl space inspection, our trained estimators can give you a more accurate idea of how long your repair or waterproofing project will take.
    What materials does Aladdin Home Solutions use to Repair Crawl Spaces?
    There’s not a one-size-fits-all solution when it comes to crawl space repair. We use a variety of materials to repair and waterproof crawl spaces—from polyethylene-enforced liners to galvanized steel.
    What can I expect during an Aladdin Home Solutions Crawl Space Inspection?
    During your free crawl space inspection, one of our crawl space repair experts will inspect both the interior and exterior of your crawl space and foundation. After assessing the severity and cause of damage, we will discuss the best crawl space repair and waterproofing solutions for your home.
    Does Aladdin Home Solutions guarantee their Work?
    Yes, we stand behind the effectiveness of our work, only providing patented and warrantied products. To learn about our warranties and guarantees for a specific product or service, call Aladdin Home Solutions today!
    Does Aladdin Home Solutions offer Financing?
    We offer flexible financing options with approved credit through GreenSky Finance Company, with features like competitive interest rates, convenient payment plans, no hidden fees or closing costs, and no prepayment penalties. Give us a call to learn more about specific financing plans available.
    Does Aladdin Home Solutions guarantee their work?
    Yes, we stand behind the effectiveness of our work, only providing patented and warrantied products. To learn about our warranties and guarantees for a specific product or service, call Aladdin Home Solutions today!
    FAQs

    Water Damage

    Why can’t I clean up and dry out the damage myself?
    Quickly wiping or mopping up a small spill in the middle of the floor is okay. But if water flooded a large portion of your home or office, it’s the water you can’t see that causes problems. The dark cavities behind walls or under floors, are the perfect place for mold and mildew to grow. And, without meters to measure the moisture, you won’t be able to find and remove the water you can’t see hiding in the structure. All that excess water compromises the structural integrity of the materials. And mold exposure presents a serious health threat to everyone in the home or business. In addition, if the water damage comes from a contaminated source like a sewage backup, it presents an imminent health threat. In this case, you especially want to AVOID ANY CONTACT and call us immediately. So, no matter what caused the water damage, water damage restoration should always be handled by a licensed, insured, IICRC certified professional water damage restoration contractor like Aladdin Home Solutions Emergency Recovery Services.
    What does a professional water damage restoration contractor do differently than I would do to dry water damage?
    First, after we extract the water, we contain the affected area. Second, we remove any non-salvageable damaged materials. Third, we photo catalog every part of the damage and all damaged items. After that, we spray anti-microbial solution on the affected area. Shop vacs and common household fans just aren’t designed to remove enough moisture or generate enough air movement to dry your home or office completely after a flood. So, we use specialized, high-speed, industrial air movers and dehumidifiers. We set up the equipment in a specific pattern, creating the most efficient drying system for your property.
    How long does it take to dry my home or business?
    It all depends on the size and scope of the loss. Completely drying a structure depends on the type of water damage, how bad it was, how long the water dwelled, and the type of building materials involved. For example, concrete takes much longer to dry than wood. Many times, water damage to your home or business takes 2 to 3 days to dry. However, properties exposed to water damage for a long time will take longer to dry!
    Do I have to leave my home or close my business during the restoration?
    If the property damage doesn’t require a lot of reconstruction, you can stay in your home or office. However, the equipment we use during the drying process can be noisy. And it creates a lot of air movement which may be considered as unlivable or unworkable conditions. If the bathrooms in your office, or the kitchen in your home are a part of the damaged area, check with your insurance company for reimbursement of alternate living expenses or business continuity expenses until the restoration job is complete.
    Why does Aladdin Home Solutions Emergency Recovery Services need access to my house or business?
    We need to monitor and control the moisture and humidity levels in the home, so we can prevent the growth of toxic mold. In addition, insurance companies require daily monitoring reports to justify your claim for damages.
    Why does the air in my home or office feel so dry?
    We set up the equipment during the drying process so it will remove as much moisture from the affected space as possible. Our equipment creates an atmosphere that’s as dry as possible. Once the drying process is complete, and we remove the equipment, the air condition will return to normal.
    Is it okay to leave the equipment running all the time?
    Absolutely! Our specialized equipment is made to run continuously without overheating or causing safety problems. Remember, we position the equipment in a particular way to promote the drying process. So please don’t move it or turn it off.
    Is it okay for me to open the doors and windows?
    Please don’t! Our technicians have set up the best conditions on your property for drying it efficiently, if you open windows during the drying process it causes problems. Depending on weather conditions, opening windows slows down the drying progress. So, the best rule of thumb is to keep doors and windows closed, and don’t turn off air conditioning or heat without talking to us first.
    If I filed a claim, do I have to wait for an adjuster to come out before I call you?
    The answer to this question is usually no. Most homeowner and business policies require you to do whatever you can to prevent further damage. First, stop the source of water. Next, call your insurance company. Ask them if you have coverage. They will probably issue you a claim number at this time. And they will probably give you 2 or 3 names of restoration companies to call. After you call us, take pictures of the damage. Even though we will take pictures when we arrive, you can never have enough pictures! If you can, remove or separate any personal items and furniture from the damaged area and do what you can to remove the standing water. Just don’t throw anything away.
    Do I have to use the restoration company the insurance company recommends?
    No! You don’t have to use the company the insurance company recommends. You are free to hire whoever you want. However, you will want to take steps to properly vet the contractor you choose. As with every profession, there are good water damage restoration professionals and not so good ones. The benefit to you of hiring us: Once we have the information about your claim, we’ll communicate directly with your insurance adjuster to make the process smooth and easy for you.
    If materials need replacement, can I replace them with something different?
    Our job in water damage restoration is to return your property to you in its pre-damaged condition. Your insurance company will pay to replace “like-with-like.” However, after large water damage to your property, when many items have been removed, it makes the perfect time to renovate and update. But if you want to upgrade, you’ll need to pay the difference out of pocket from what your insurance company allocated.
    Is it okay to leave the equipment running all the time?
    Absolutely! Our specialized equipment is made to run continuously without overheating or causing safety problems. Remember, we position the equipment in a particular way to promote the drying process. So please don’t move it or turn it off.
    Will the carpet need to be replaced?
    It all depends on the situation. In some situations where carpet has been wet for an extended period, delamination (the backing separates from the fibers) can occur and will usually require replacement. If the water was from a non-clean source like sewage, the carpet will most likely need to be replaced. But in most cases, if carpets were saturated by clean water, and if we get to them right away, they can be dried, sanitized and cleaned without damage.
    Are there any chemicals used that could be harmful to me or my pets?
    We use several different anti-microbials or biocides during every water damage mitigation job. These prevent mold, mildew, and bacterial growth. And most of them are rated safe for children and pets. But, if you have concerns about toxicity or chemical exposure, ask the technician on call which anti-microbial solution he will be using. You can also ask him to provide you with the Material Safety Data Sheets (MSDS sheets) for that product. But to be safe, it’s wise to keep yourself, children, and pets away during the drying process.
    FAQs

    Questions about Water Damage Restoration:

    Can water damage be prevented?
    There’s not a lot you can do to prevent water damage from an act of nature. Water damage from severe storms that cause over-the-ground flooding happen. But not as often as you might think. Although all 50 states have experienced flooding, most water damage to properties is caused when indoor plumbing fails. And, while there are some types of indoor plumbing fails that can’t be prevented, many can. The key to prevention is regular maintenance. Frequent inspections of your home or business property can help you prevent most water damage.
    What should I do after a flood, sewage or water leak?
    Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. Afterwards, contact your insurance company to start the claim process. If safe, shut off the utilities in your home to avoid further damage. Don’t enter your home if it has suffered structural damage. Don’t walk through floodwater if electricity hasn’t been turned off and to avoid contaminants.

    We urge you to inquire about Aladdin Home Solutions with your neighbors, friend, family, and co-workers! You won’t be disappointed